What Makes Us Different
Built to the Platinum Standard™
At Platinum Heating & Cooling, every installation, repair, and service call is completed with one goal in mind: delivering comfort solutions that truly live up to the Platinum Standard™. Serving homeowners across Western Michigan, the company focuses on quality workmanship, reliable equipment, and a customer experience that goes beyond the typical HVAC service call.
From the moment their team arrives, customers notice the difference. Platinum Heating & Cooling emphasizes professionalism, transparency, and attention to detail—whether installing a new system, maintaining existing equipment, or helping homeowners take advantage of warranties, financing, and rebates. Every project is handled with a white-glove service approach, ensuring the job is done right the first time and that the homeowner feels confident every step of the way.
Their commitment to quality and accountability shows in the systems they install and the protections they put in place to safeguard your home and investment.
What sets Platinum Heating & Cooling apart:
Surge protection on every new install – Protecting your HVAC investment from electrical surges that can damage sensitive components.
Triple safety redundancy on water-producing equipment – Added safeguards to prevent leaks and protect your home from potential water damage.
AIG 3, 5 & 10-year labor warranty options – Flexible warranty protection backed by a trusted national provider.
1-Year & 3-Year Maintenance Memberships – Planned maintenance programs designed to extend equipment life and maintain peak efficiency.
Elite Dealer extended parts warranties – Enhanced manufacturer warranties available through Platinum’s elite dealer status.
Financing available – Convenient financing options to make comfort upgrades more affordable.
Rebates submitted for customers – The team handles rebate paperwork so homeowners don’t miss available savings.
Clean trucks & clean job sites – Respect for your home with organized crews and tidy work areas.
Photo documentation – Clear before-and-after documentation for transparency and peace of mind.
White-glove service approach – Professional, detail-oriented service focused on customer comfort and satisfaction.
Proudly Serving West Michigan
EXCELLENT
Based on 174 Reviews
Corky
The Team at Platinum Heating & Cooling provided excellent service from the first interaction with Brice, to Josh who handled our estimate, to Jordan and his crew that installed our new Furnace/AC/Water Heater. Everyone was friendly, professional, and a pleasure to work with. We could not be happier with the consistent communication, ease of the… Read more “Corky”
Chris Heileman
Josh was helpful, friendly and knowledgeable, great communication before and after service.
Drew Vos
Josh was awesome! Super kind and helpful. A great business!!
Eric Saigeon
Very professional, on time, and went above and beyond to meet my families needs. Highly recommend
marcus welch
Moose, you’re spoiling us, sir. Thanks for tag teaming this boiler issue of ours. Noah started us off with the diagnostic, new pump, and workaround. Moose got us up and running with the replacement actuator and some electrical reconfiguration, and now we’re flowing in the right direction, literally! I can’t say how much you all… Read more “marcus welch”
Whitney Ritsema
We got a new furnace & AC unit installed about 6 months ago. They did a fabulous job! We had a couple issues with our thermostat not working and they came out the next day to provide a brand new one at no additional cost. Had one other issue where the AC wouldn’t fire up,… Read more “Whitney Ritsema”
Jodie Poortinga
Our yearly service plan expired and there was no question in our minds if we would renew it for another year or not. They are quick to help us and have the honest answers we can trust. If you’re looking for a heating & cooling company this is the place to call! Noah came out… Read more “Jodie Poortinga”
Caleb Lamppin
Fantastic work. Very communicative during the entire process and I felt like a valued customer and partner. Noah is the man! Super friendly guy and open to questions and troubleshooting right away! I got the furnace tuneup and Noah installed some gas shut off valves for my range and dryer.
Donna Bronkema
Platinum Heating & Cooling are friendly and efficient. They do a great job keeping my HVAC system running!
Quinton Dushane
Craig is a great dude to work with, always fun to work around and shows up early to site. Had good experience on site.